Agency Management and Integration Solutions

9-1-1 centers are required to work with and support more systems and technology today than ever before. The demand for newer and improved technology coincides with the need to contain costs and consolidate resources. When an implementation is optimized and resources are managed effectively, these often competing objectives can be achieved at a cost savings. We provide a suite of products and services specifically designed to enable a customer to truly manage the tactical, strategic and business processes of their agency.

  • Intelligent Workforce Management
  • Court Integration
  • Business Intelligence Systems
  • Data Conversion & Access
  • CAD2CAD Integrations with Partner Agencies
  • Real-Time Optimized Dispatch Capabilities
  • Predictive Analysis for Unit Deployments
  • Video Management
  • Situational Awareness
  • State, Local and Federal Integrations
  • ESINet Integration
  • Custom Development & Interfaces
  • Custom Reporting & Search Tools
  • Back-up Centers & Disaster Recovery Solutions
  • Managed Services & Hardware Solutions


“Your team has done a fantastic job on all fronts and we are extremely impressed.”

- Branch Chief, DHS-CBP – Tactical Communications, Command Center Relocation, Houlton, ME

“Commdex has been able to move the project much faster“

- Captain, Missouri Highway Patrol, Missouri Statewide IP MPLS system