The fastest and easiest method for purchasing Commdex Services is through our GSA Schedule:
|Special Item Number
||132-51 – INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES
||June 24th, 2016 through June 23, 2021
Advantages of using GSA Schedule
- Wide range of engineering services
- Simplified online ordering and use of Blanket Purchase Agreements (BPAs)
- Minimum paperwork – Low contract administration
- Cost savings – Pre-negotiated ceiling prices are significantly lower than commercial prices
- Delivery order processing time is under control of Commdex and customer
How to Order
Services and ordering information on this GSA Schedule is available on GSA’s online ordering system, GSA Advantage!
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Site construction activities seamlessly follow the post-Design phase of activities. This process utilizes the design deliverables to acquire licenses and permits for site acquisition (if required) as well as facility construction and/or modifications. The entire project team participates in these project planning and scheduling activities to prepare realistic milestones and project timelines to efficiently sequence the work and minimize build time. All installations follow the standard procedure for each equipment type utilizing Commdex resources to provision, install, and commission in accordance with OEM specifications. All work is performed in strict compliance to installation quality standards and Installations are coordinated with local points of contact to minimize any impact to ongoing operations.
User Device Installation. Once equipment has shipped to their designated locations, our field installation teams will review received inventory against delivery lists to ensure accuracy, then begin installation operations in accordance with our guidelines. Some installations may require additional information through surveys or other pre-installation services based on user requirements. All installations follow the standard procedure utilizing Commdex resources to provision, test, install, and commission in accordance with OEM and agency specifications. Equipment is installed on-site at a predetermined location by a self-sufficient field team that possess all required tools and materials to complete the installation and testing.
Commdex has developed test plans for communications systems and end user devices that fully exercise all features and capabilities and are proven across many deployments. Acceptance testing is a crucial part of any equipment installation or repair to ensure that the affected equipment performs per the manufacturer’s specifications, and give the end user confidence that the equipment performs as expected in support of the mission. With any system, two of the primary goals of an Acceptance Test Plan (ATP) are being a standard process that eliminates localized variations in procedure and results, and providing a known reference that can be used for troubleshooting purposes.
Prior to cutover, users will be trained on new system equipment including updates to any Standard Operating Procedures (SOPs) that are modified as part of the new system deployment. This training is critical to ensure that the users are using the system properly and make maximum use of system capabilities. Commdex has extensive experience in training user groups on different aspects of system infrastructure. Our Subject Matter Experts are regularly used by Motorola’s Worldwide Learning Service to act as trainers for Motorola systems and site installation best practices.
Technical training is provided for key personnel through a combination of onsite and classroom training suited to project needs. Field Trainers provide on-site system training prior to system commissioning for system support staff. Classroom Trainers provide in-market lab training for system support staff. Where possible, the proposed system will be used for training. Certain training classes associated with fixed RF or data infrastructure often involve connecting diagnostic test equipment to one or more of these devices for the purposes of diagnosing, repairing, or aligning the fixed equipment.
The transition from a previous solution to a new solution, commonly known as cutover, is a delicate process that requires extensive experience to minimize disruptions. Commdex excels in multi-agency cutovers, and examples include the State of Maryland and the CBP Calexico project in California.